Shipping policy

IN LINE WITH OUR SHOP-LOCAL, ETHICAL & PLANETCARE / ECO PHILOSOPHY,

We are only sending Design Studio Products within: 

The United Kingdom by 2nd Class Royal Mail as our Standard Delivery

Unless specifically stated or individually requested and at our own discretion.

Please check the SHIPPING TAB on the Product for deviations from Standard Delivery like PRINT ON DEMAND / SUPPLIER DIRECT

DELIVERY TIMES

Delivery cost & times is specific to the items ordered and will vary.
Please be sure you are aware and completely happy with your end-of-order details/totals before pressing "Enter."

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Design Studios STANDARD DELIVERY is by 2nd Class Royal Mail 

We have no control over their delivery times, should they deviate from their usual services.

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  • Please note that our Standard Delivery is NOT an express delivery service.
  • Please be sure you are happy with expected delivery times from our couriers & mail delivery providers.

Processing & Dispatch

  • Currently, Design Studios is processing & dispatching your orders Monday & Tuesday.
  • Any orders received by us after 1 pm will be processed the next working day.

Chance to edit your orders before payment

Before the final checkout page, you will be shown what the cost of delivery will be and you will have a chance to amend or cancel your order. 

Delivery costs and dispatch times on all non-standard, heavy, valuable and perishable items will vary.  But there will be no surprises - what is given a check-out is what you will pay.

We will do our best to give the correct information, upfront, in the specific product details page.

N.B. We cannot be held responsible for sudden changes to border, excise & duties, due to the UK leaving the European Union. Again, we will do our best to get this right.

 

STANDARD DELIVERY RATES

If all items in your basket costs up to £49.99, (after discounts have been applied) postage & Packing will be applied at £3.60 unless stated on the product page. 
If you spend £50 or more (after discounts have been applied) then Standard Delivery is FREE.

Unless specifically highlighted on the product page OR for heavier/bulky items, in which case, the rate charged for delivery of these orders is based on the product type, weight and size of your products, and your location.

N.B. We reserve the right to change these rates at any time but we won't be surprising you. What it costs at the checkout is what you will pay.

 Order Tracking

If tracking is provided by the chosen delivery carrier, we will update your order with the tracking information.  

Pre Orders.

We will fulfil your order as soon as items are in available.
We will advise you when this happens.

Back Orders 

In the unlikely event that a item goes to back order, we will give you the choice of delivering part of your order that is in stock, or waiting for your complete order until we deliver all items together. 

Ownership

All products ordered, remain property of Design Studios until full payment has been received.

Payments

Digital online payments are made via our Shopify E-Commerce Provider. Your financial information is securely encrypted and not available to Design Studios. Our service providers fees are included in the product or service price you are purchasing, so there will be no unexpected extra costs.